March 8, 2010

…Back to those UPS invoices

Filed under: Uncategorized — lpopejoy @ 9:06 pm

From my Vipre Enterprise alerts this morning:

UPS Invoice

UPS Invoice

Just a friendly reminder…  You don’t even have anything being shipped by UPS… Why would they send you an invoice?

Long story short, UPS does not send their invoices via an executable that is attached to an email inside a ZIP file!

:)

Don’t forget it.

February 18, 2010

Considering a Blackberry Rollout?

Filed under: Blackberry, Business, Dell, Exchange Server, Software — Tags: , — lpopejoy @ 8:01 pm

Looks like your planned rollout just got cheaper. Can you say FREE? Thanks to some welcome and good news from the RIM giant.

http://www.blackberry.com/newsletters/connection/it/i210/enterprise_server.shtml?CPID=EMC-BBCN_IT_Feb2010

Here’s a nice comparison chart that shows all the features: http://na.blackberry.com/eng/services/business/server/express/ComparisonChart_NA_012110.pdf

If you need some help with that deployment, give our office a call!

Cheers to collaboration,

Luke

February 17, 2010

Quickbooks won’t print or save PDF’s…

Filed under: Software — Tags: , , — lpopejoy @ 5:34 am

If this looks familiar to you:
quickbooks-print-problems

Then I’ve got answers. First of all, for reference, you can look here: http://community.intuit.com/wikis?cid=8aec7ad5eac7a65757c6b03ac465eca5bc57e3b3

The short answer, to fix it, for me… was to go to C:\Program Data\Intuit\Quickbooks YEAR\ and rename the file QBPRINT.QBP to QBPRINT.QBP.old. Make sure you do that while Quickbooks is closed. Now open it and hopefully you will be able to print again. Note that you will have lost all your Quickbooks printing preferences…

Happy Accounting.

Luke

February 9, 2010

Office 2003 and 2007 on the same machine

Filed under: Uncategorized — lpopejoy @ 9:17 pm

http://uksbsguy.com/blogs/doverton/archive/2007/07/21/how-to-get-rid-of-the-installer-configuration-dialog-when-running-office-2007-and-office-2003-on-the-same-system-for-vista-and-other-versions-of-windows.aspx

February 4, 2010

The dependency service or group failed to start

Filed under: Operating Systems — ryebread @ 2:22 am

I had the same issue. It’s a corrupt TCP/IP Stack

To fix, you will need to run a command prompt as administrator

Start > All Programs > Accessories > Command Prompt (Right-Click and Run as Administrator)

At the command Prompt type : netsh winsock reset

Ignore all errors, restart your computer and networking should work

February 3, 2010

Where do these viruses come from?

Filed under: Uncategorized — lpopejoy @ 8:53 pm

Ever heard of facebook? 60% of business say that it is their largest security risk (out of the popular social networking sites).

http://www.sophos.com/blogs/gc/g/2010/02/01/revealed-social-networks-pose-biggest-risk/

December 10, 2009

Email Hyperlinks not working in Outlook

Filed under: Uncategorized — lpopejoy @ 3:48 am

So I had a client that couldn’t open email hyperlinks. Whenever you clicked on a email link in Outlook, it would popup a dialogue box and ask what program you wanted to open it with.

The fix… In this case, the registry permissions on HKEY_CLASSES_ROOT\mailto were messed up. I did a right click, and properties and gave everyone full control on the key, and also made the administrators group the owner. I did that on HKEY_CLASSES_ROOT\mailto\shell & HKEY_CLASSES_ROOT\mailto\shell\open as well.

Here is a registry file you can use to recreate the entries if you need to.

Happy emailing!

–Luke

November 21, 2009

NTLDR Missing or Corrupt

Filed under: Uncategorized — Tags: — lpopejoy @ 12:20 am

Had this message on a Windows XP computer this week.
Here’s the fix:

I actually hooked the drive up to a working computer via my USB drive adapter. I then put the XP Home disk into my CD drive. I copied the file NTLDR and NTDETECT.COM from the i386 directory on the CD to the root of the offending hard drive. That fixed it. Obviously when you do the file copy, it will ask you if you want to overwrite the existing files. I actually renamed the old ones to “NTLDR.OLD” and “NTDETECT.COM.OLD” before I did the copy so that I would have a backup… just in case.

In order to view the files NTLDR and NTDETECT.COM on the hard drive, you will have to first enable the options to “Show System Files” under Control Panel->Folder Options->View.

All the best - and happy Thanksgiving!

November 12, 2009

Only Administrator can Connect to IMAP / Exchange 2003

Filed under: Uncategorized — Tags: , — lpopejoy @ 2:23 am

Had a situation today where only the administrator could connect to Exchange 2003 via IMAP. I had to make the pre Windows 2000 logon name match the Exchange account name.

August 15, 2009

hal.dll missing or corrupt?

Filed under: Uncategorized — lpopejoy @ 3:15 am

Well…. Since that isn’t a good way to start off the weekend, let me tell you how to fix it!

This will work depending on what exactly the root issue is.

1) Boot to the Windows Recovery Console (boot from the CD and hit “R” for repair)
2) type the command bootcfg /rebuild
3) Confirm that it detects your Operating System
4) Type “XP” or something for a OS description
5) Type “/fastdetect” (without quotes) for the startup parameters.
6) Type “Exit” and reboot the computer.

Cross your fingers and hope it works!

–Luke